Private DentMetrik Oral and Dental Health Clinic
Prof. Dr. Beynun Akyavas Avenue No:33/AA, 34680 Uskudar/Istanbul, Turkiye.
©2026 DentMetrik. All rights reserved.
Orthognathic surgery (jaw surgery) is a highly comprehensive surgical treatment performed to correct skeletal inconsistencies, asymmetries, and bite disorders in the upper and lower jawbones.
Contact Us
Orthognathic surgery (jaw surgery) is a highly comprehensive surgical treatment performed to correct skeletal inconsistencies, asymmetries, and bite disorders in the upper and lower jawbones. In cases where not only the teeth but also the jawbones are incorrectly positioned, traditional orthodontics (braces) alone remain insufficient; at this point, orthognathic surgery steps in to move the bones to their ideal anatomical positions. At Dentmetrik, through a multidisciplinary process conducted by our orthodontists and experienced maxillofacial surgeons, we provide our patients with not only perfect chewing function but also an aesthetic, symmetric facial profile with golden ratios.
Orthognathic surgery literally means "straight jaw" (orthos = straight, gnathos = jaw) and is a major medical operation aimed at correcting positional disorders of the lower jaw (mandible) and upper jaw (maxilla) relative to the skull base and to each other. As a result of developmental delays, genetic factors, or childhood trauma, one of the jawbones may be too far forward, too far back, shifted to the right/left, or underdeveloped compared to the other. In these operations, planned incisions (osteotomies) are made in the jawbones, the bones are shifted to their most accurate, pre-determined positions in a digital environment, and they are fixed in these new positions using biocompatible titanium mini-plates and screws.
The primary goal of this advanced surgery is to permanently resolve severe malocclusions where teeth do not fully contact each other and to perfect vital functions such as chewing, biting, swallowing, and speaking. Beyond functional goals, one of the most medically critical objectives of orthognathic surgery is to open the airways; severe sleep apnea (cessation of breathing during sleep) and snoring issues seen in patients with a severely recessed lower jaw are definitively treated with this operation. Aesthetically, it aims to completely transform the patient’s profile by eliminating facial disproportions and rebuilding self-confidence by correcting problems such as a long jaw, a weak recessed chin, or an excessive display of gums when smiling (gummy smile).
Orthognathic surgery is divided into different types and techniques based on the extent of the patient’s skeletal problem and which jawbone is incorrectly positioned. The main types of orthognathic surgery determined through comprehensive radiological analysis and implemented under our clinic's coordination are:
The application areas of orthognathic surgery include patients who have reached adulthood and completed their skeletal development (usually 18 years and older). Primary indications for application include:
Orthognathic surgery is not an instantaneous decision; it is a long-term teamwork process typically lasting 1.5 to 2 years, conducted by the orthodontist and the maxillofacial surgeon together. The process starts at our Dentmetrik clinic with detailed cephalometric analyses and 3D Dental Tomography (CBCT). The first stage is the Orthodontic Preparation period. Before surgery, the patient undergoes braces or clear aligner treatment for an average of 1 year so that the teeth reach the correct angles on the jawbones. When the teeth are ready for surgery, a virtual simulation of the operation is performed using 3D modeling technologies that have revolutionized dentistry. The exact millimeter movements of the bones are determined with digital surgical guides (splints).
Theik second stage is the Surgical Operation. this operation is performed in a fully equipped hospital environment under general anesthesia. The greatest advantage of orthognathic surgery is that all incisions and bone procedures are performed intraorally (inside the mouth); thus, no external scars or scabs form on the patient’s face. Once the planned bone movements are made, fixation is secured with titanium plates. The duration of the surgery varies between 2 to 4 hours depending on the technique used.
The final stage is the Healing and Post-Operative Orthodontics process. After surgery, patients are usually kept under observation in the hospital for 1-2 nights. It is perfectly normal to experience significant facial swelling (edema) in the first weeks; this edema subsides rapidly starting from the first month. During the fusion of the jaws into their new positions, patients follow a special non-chewing, liquid, and puree-based diet for an average of 4-6 weeks. After the bones heal, orthodontic treatment continues for a few more months to perfect the microscopic contact between the teeth, concluding the process with a perfect smile.
The greatest advantage of orthognathic surgery that touches a patient’s life is the "permanent" and dramatic transformation it creates aesthetically and functionally. Thanks to correctly positioned jawbones, the patient becomes able to comfortably perform tearing, chewing, and grinding processes—which they struggled with throughout their life—just like a healthy individual. Correct grinding of food in the mouth, the beginning of the digestive system, also prevents stomach and intestinal problems. Because unbalanced and excessive pressure of teeth on each other is prevented, abnormal tooth wear and premature tooth loss are halted.
In addition, sleep apnea and chronic fatigue issues developing due to narrow airways improve completely as the respiratory tract expands. Since the asymmetric load on the jaw joint (TMJ) is eliminated, existing joint pain ends. Perhaps the most striking advantage is the aesthetic revolution provided by the operation. Bringing the proportions in the lower and middle thirds of the face (golden ratio) to ideal measurements, providing lip support, and obtaining a flawless facial contour when viewed from the profile incredibly positively affects the patient's self-confidence and social life.
To receive detailed information about orthognathic surgery (jaw surgery) preparation processes, surgery prices, and our comprehensive health tourism services offered with Dentmetrik expertise in Ankara, or to evaluate your case, contact us immediately.
No, there absolutely will not be. In orthognathic surgery operations, all bone cutting and plate placement procedures are performed from inside the mouth (through the gums). There will be no surgical incisions or scars visible on your face from the outside.
It is normal to see edema (swelling) in the first weeks after surgery. Although the recovery process varies from patient to patient, usually most of the swelling goes down within 2-3 weeks, and our patients can return to their social or professional lives. Full bone fusion takes a few months.
Yes. Orthognathic surgery is a stage located in the middle of the orthodontic treatment (braces or aligners) process. After the jaws are taken to their new position, the "post-operative orthodontics" stage usually continues for another 6 to 12 months for the closure of the teeth to settle fully at a microscopic level.
Since titanium plates and screws are used, the process of completely tying the jaws together with wire for weeks as in the past (rigid fixation) is generally not needed today. Guidance is provided only with elastics. The patient is fed a special diet predominantly consisting of liquids and purees determined by our doctor without chewing for the first 4-6 weeks.
Yes, one of the biggest advantages of the surgery is the aesthetic change that achieves the golden ratios. Your face attains a much more symmetrical, balanced, and aesthetic profile. Although there are slight differences in speech due to edema and elastics in the first weeks, your speech and pronunciation return to their old state (or even a clearer form) as the edema subsides.
We are proud to offer modern facilities which are continually updated, equipped with the latest medical technologies and practices. This commitment to innovation allows us to provide you with the highest standard of care possible.
Please consult your doctor on when you can resume normal activities, as this varies based on the severity of your surgery. For Aesthetic Surgery, training and sports should be avoided for at least eight weeks post-surgery, or as specifically advised for your case. If you have any concerns, please do not hesitate to contact DentMetrik.
In case of any issues when you are back in your home country, you can reach us using the contact numbers provided. The actions we take in response to complications depend on the specific issue.
Once this issue has been raised, we will usually arrange a follow-up consultation with the patient, either via phone or video call, to speak with the surgeon. In some cases, the surgeon may request additional photos of the complication to assess it more thoroughly. Based on the surgeon's evaluation, the patient may receive updated care instructions, additional medication recommendations, be directed to a relevant healthcare facility, or be invited back to our hospital for further treatment if necessary.
Additionally, we issue complication insurance to offer added protection and advantages for our patients, and we stand firmly behind the care we provide. Reach out to us for more information about this.
For Aesthetic Surgery, swelling can last 6 to 12 months. Some patients experience minimal swelling within the first six months, while for others, it may take up to 18 months.
We use cookies
We use cookies to improve your browsing experience and analyse our traffic. By clicking "Accept All", you consent to our use of cookies. Learn more
Kişisel Verilerin Korunması Kanunu Kapsamında
Hasta Aydınlatma Metni
6698 sayılı Kişisel Verilerin Korunması Kanunu (KVKK) uyarınca, kişisel verileriniz; veri sorumlusu olarak ÇENGELKÖY MAH. PROF. DR. BEYNUN AKYAVAŞ CAD. NO:33/AA ÜSKÜDAR adresinde faaliyet gösteren DENTMETRİK SAĞLIK HİZMETLERİ LİMİTED ŞİRKETİ (Klinik) tarafından aşağıda açıklanan kapsamda işlenmektedir.
Bu aydınlatma metni; Klinik'in hastalarına hizmet sunması ve hizmet sunduğu hastalarına ilişkin bu metinde belirtilen kişisel verilerinin sistemine kaydedilmesi kapsamında hastaların KVKK uyarınca aydınlatılması amacıyla hazırlanmıştır.
Kişisel verileriniz, KVKK'da düzenlendiği üzere aşağıda yer alan temel ilkeler doğrultusunda işlenir:
| Veri Kategorisi | Veri Türleri |
|---|---|
| Kimlik | Ad-soyad, TCKN, uyruk, doğum tarihi, cinsiyet |
| İletişim | GSM, e-posta adresi, adres |
| Özlük | Meslek |
| Müşteri İşlem | Hasta tipi, geliş şekli, tavsiye edilen doktor, anlaşmalı kurum, sağlık turizm acentesi, fatura bilgileri, randevu tarihi ve aldığı hizmet, gelecek randevu, yapılan bildirimler, son ziyareti ve ilgilenen doktor |
| Finansal Bilgiler | Borç/bakiye tutarı, tedavi tutarı, toplam ödeme tutarı ve şekli |
| Sağlık Bilgileri | Hastalık bilgisi, geçirdiği hastalıklar/kalıcı hastalıklar, kullandığı ilaçlar, geçirdiği ameliyatlar, kan grubu, tedavi bilgisi, röntgen, rapor, reçete, dişlerin durumu ve daha önce yapılan tedaviler |
| Diğer Bilgiler | Anne adı, baba adı, anne ve baba GSM ve e-posta adresleri, anne ve baba meslek, diş fırçası ve diş macunu türleri, ağız bakım suyu ve diş ipi markası, hobiler |
Klinik, bu aydınlatma metninde belirtilen verileri hastalarından sözlü olarak, yazılı form doldurulması suretiyle, sunulan hizmet kapsamında veya elektronik ortamlar aracılığıyla kendisine iletilmesi ile KVKK'da belirtilen kişisel veri işleme şartlarına uygun bir şekilde elde etmekte ve aşağıda belirtilen amaçlarla uyumlu olarak işlemektedir.
| Veri Kategorileri | İşleme Amaçları | Hukuki Sebepler |
|---|---|---|
| Kimlik, Müşteri İşlem, Finans | İş faaliyetlerinin yürütülmesi/denetimi, finans ve muhasebe işlerinin yürütülmesi, mal/hizmet satış faaliyetlerinin yürütülmesi, saklama ve arşiv faaliyetlerinin yürütülmesi, sözleşme süreçlerinin yürütülmesi, yönetim faaliyetlerinin yürütülmesi | Sözleşmenin kurulması veya ifasıyla doğrudan ilgili olması; Klinik'in hukuki yükümlülüğünü yerine getirebilmesi için zorunlu olması |
| İletişim | İletişim faaliyetlerinin yürütülmesi, iş faaliyetlerinin yürütülmesi/denetimi, mal/hizmet üretim ve operasyon süreçlerinin yürütülmesi, ürün/hizmetlerin pazarlama süreçlerinin yürütülmesi, sözleşme süreçlerinin yürütülmesi | Sözleşmenin kurulması veya ifasıyla doğrudan ilgili olması kaydıyla, sözleşmenin taraflarına ait kişisel verilerin işlenmesinin gerekli olması |
| Özlük, Diğer Bilgiler | İş faaliyetlerinin yürütülmesi/denetimi, müşteri ilişkileri yönetimi süreçlerinin yürütülmesi, müşteri memnuniyetine yönelik aktivitelerin yürütülmesi, saklama ve arşiv faaliyetlerinin yürütülmesi | İlgili kişinin temel hak ve özgürlüklerine zarar vermemek kaydıyla, Klinik'in meşru menfaatleri için veri işlenmesinin zorunlu olması |
| Sağlık Bilgileri | İş faaliyetlerinin yürütülmesi/denetimi, iş sürekliliğinin sağlanması, faaliyetlerin mevzuata uygun yürütülmesi, mal/hizmet satış faaliyetlerinin yürütülmesi, saklama ve arşiv faaliyetlerinin yürütülmesi | Sözleşmenin kurulması veya ifasıyla doğrudan ilgili olması; sizlerden aldığımız açık rızanız |
Klinik, kişisel verilerinizi "bilme gereği" ve "kullanma gereği" ilkelerine uygun olarak, gerekli veri minimizasyonunu sağlayarak ve gerekli teknik ve idari güvenlik tedbirlerini alarak işlemeye özen göstermektedir.
Kişisel verileriniz işbu metinde yer alan işlenme amaçlarının yerine getirilmesi amacıyla yurtiçi veya açık rızanızın alınması kaydıyla yurt dışında bulunan aşağıdaki gruplara aktarılabilir:
Kişisel verilerin korunmasına ilişkin mevzuat kapsamında:
Haklarınıza ilişkin taleplerinizi belirtmek ve kişisel verileriniz üzerindeki haklarınızı kullanmak amacıyla; ÇENGELKÖY MAH. PROF. DR. BEYNUN AKYAVAŞ CAD. A BLOK NO:33/AA ÜSKÜDAR adresine fiziken yazılı olarak, güvenli elektronik imzayla veya mobil imzayla imzalanarak, KEP adresiniz vasıtasıyla veya daha önce bildirilen ve sistemlerimizde kayıtlı bulunan elektronik posta adresinizi kullanmak suretiyle [email protected] adresine e-posta göndererek başvurabilirsiniz.
Klinik, talebinizin niteliğine göre talebi en kısa sürede ve en geç otuz gün içinde ücretsiz olarak sonuçlandıracaktır. Ancak, işlemin ayrıca bir maliyeti gerektirmesi hâlinde, Kişisel Verileri Koruma Kurulu'nca belirlenen tarifedeki ücret alınacaktır.
Açık Rıza Metni: Klinik tarafından "Klinik Hasta Aydınlatma Metni" içerisinde detaylandırılan sağlık bilgilerimin; başta iş faaliyetlerinin yürütülmesi/denetimi, iş sürekliliğinin sağlanması, faaliyetlerin mevzuata uygun yürütülmesi ve mal/hizmet satış faaliyetlerinin yürütülmesi amaçları olmak üzere Klinik Hasta Aydınlatma Metni'nde yer alan kapsam, sınır ve amaçlar doğrultusunda işlenmesine ve aktarılmasına rıza gösteriyorum.
In accordance with the Law No. 6698 on the Protection of Personal Data (KVKK), your personal data is processed by DENTMETRİK SAĞLIK HİZMETLERİ LİMİTED ŞİRKETİ (the Clinic), operating at ÇENGELKÖY MAH. PROF. DR. BEYNUN AKYAVAŞ CAD. NO:33/AA ÜSKÜDAR, as the data controller within the scope explained below.
This information notice has been prepared to inform patients in accordance with KVKK within the scope of the Clinic's provision of services to its patients and the recording of personal data specified in this notice into its systems.
Your personal data is processed in accordance with the following fundamental principles as regulated in KVKK:
| Data Category | Data Types |
|---|---|
| Identity | Full name, national ID number, nationality, date of birth, gender |
| Contact | Mobile phone, email address, address |
| Professional | Occupation |
| Customer Transaction | Patient type, visit type, recommended doctor, affiliated institution, health tourism agency, invoice details, appointment date and received service, future appointments, notifications sent, last visit and attending doctor |
| Financial Information | Debt/balance amount, treatment amount, total payment amount and method |
| Health Information | Disease information, past/chronic diseases, medications used, past surgeries, blood type, treatment information, X-rays, reports, prescriptions, dental condition and previous treatments |
| Other Information | Mother's name, father's name, parents' mobile and email, parents' occupation, toothbrush and toothpaste types, mouthwash and dental floss brand, hobbies |
The Clinic obtains the data specified in this information notice from its patients verbally, through written form completion, within the scope of services provided, or through electronic means, in compliance with the personal data processing conditions specified in KVKK, and processes them in accordance with the purposes stated below.
| Data Categories | Processing Purposes | Legal Grounds |
|---|---|---|
| Identity, Customer Transaction, Financial | Execution/supervision of business activities, finance and accounting operations, sales activities for goods/services, storage and archiving activities, contract processes, management activities | Being directly related to the establishment or performance of a contract; being mandatory for the Clinic to fulfill its legal obligations |
| Contact | Communication activities, execution/supervision of business activities, production and operation processes for goods/services, marketing processes for products/services, contract processes | Processing of personal data of the parties to a contract being necessary, provided it is directly related to the establishment or performance of the contract |
| Professional, Other Information | Execution/supervision of business activities, customer relationship management processes, customer satisfaction activities, storage and archiving activities | Processing being mandatory for the legitimate interests of the Clinic, provided it does not harm the fundamental rights and freedoms of the data subject |
| Health Information | Execution/supervision of business activities, ensuring business continuity, conducting activities in compliance with legislation, sales activities for goods/services, storage and archiving activities | Being directly related to the establishment or performance of a contract; your explicit consent obtained from you |
The Clinic pays attention to processing your personal data in accordance with the principles of "need to know" and "need to use", ensuring the necessary data minimization and taking the necessary technical and administrative security measures.
Your personal data may be transferred to the following groups located domestically or, subject to obtaining your explicit consent, abroad, for the fulfillment of the processing purposes set out in this notice:
Within the scope of legislation on the protection of personal data:
To exercise your rights regarding your personal data, you may apply in writing to ÇENGELKÖY MAH. PROF. DR. BEYNUN AKYAVAŞ CAD. A BLOK NO:33/AA ÜSKÜDAR, or by sending an email signed with a secure electronic signature or mobile signature via your registered email address to [email protected].
The Clinic will conclude your request free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee determined by the Personal Data Protection Board will be charged.
Explicit Consent Statement: I consent to the processing and transfer of my health information detailed in the "Clinic Patient Information Notice" by the Clinic, in accordance with the scope, limits, and purposes set out in the Clinic Patient Information Notice, primarily for the purposes of executing/supervising business activities, ensuring business continuity, conducting activities in compliance with legislation, and executing sales activities for goods/services.
Gemäß dem Gesetz Nr. 6698 zum Schutz personenbezogener Daten (KVKK) werden Ihre personenbezogenen Daten von der DENTMETRİK SAĞLIK HİZMETLERİ LİMİTED ŞİRKETİ (Klinik), ansässig unter der Adresse ÇENGELKÖY MAH. PROF. DR. BEYNUN AKYAVAŞ CAD. NR:33/AA ÜSKÜDAR, als Verantwortlicher im nachfolgend erläuterten Umfang verarbeitet.
Dieser Informationstext wurde erstellt, um Patienten gemäß KVKK im Rahmen der Leistungserbringung der Klinik und der Erfassung der in diesem Text genannten personenbezogenen Daten in deren Systeme zu informieren.
Ihre personenbezogenen Daten werden gemäß den folgenden im KVKK geregelten Grundprinzipien verarbeitet:
| Datenkategorie | Datenarten |
|---|---|
| Identität | Vollständiger Name, Personalausweisnummer, Staatsangehörigkeit, Geburtsdatum, Geschlecht |
| Kontakt | Mobiltelefon, E-Mail-Adresse, Anschrift |
| Beruf | Beruf |
| Kundentransaktionen | Patiententyp, Besuchsart, empfohlener Arzt, Partnerinstitution, Gesundheitstourismusagentur, Rechnungsdaten, Termindate und erhaltene Leistung, zukünftige Termine, gesendete Benachrichtigungen, letzter Besuch und behandelnder Arzt |
| Finanzinformationen | Schulden-/Saldobetrag, Behandlungsbetrag, Gesamtzahlungsbetrag und -methode |
| Gesundheitsinformationen | Krankheitsinformationen, vergangene/chronische Erkrankungen, verwendete Medikamente, vergangene Operationen, Blutgruppe, Behandlungsinformationen, Röntgenaufnahmen, Berichte, Rezepte, Zahnzustand und frühere Behandlungen |
| Sonstige Informationen | Name der Mutter, Name des Vaters, Mobilnummern und E-Mail-Adressen der Eltern, Beruf der Eltern, Zahnbürsten- und Zahnpastatypen, Mundwasser- und Zahnseide-Marke, Hobbys |
Die Klinik erhebt die in diesem Informationstext genannten Daten von ihren Patienten mündlich, durch Ausfüllen schriftlicher Formulare, im Rahmen der erbrachten Leistungen oder über elektronische Medien, in Übereinstimmung mit den im KVKK festgelegten Bedingungen für die Verarbeitung personenbezogener Daten, und verarbeitet sie gemäß den nachfolgend genannten Zwecken.
| Datenkategorien | Verarbeitungszwecke | Rechtsgrundlagen |
|---|---|---|
| Identität, Kundentransaktionen, Finanzen | Durchführung/Überwachung der Geschäftstätigkeit, Finanz- und Buchhaltungsvorgänge, Verkaufsaktivitäten für Waren/Dienstleistungen, Speicherung und Archivierung, Vertragsprozesse, Managementaktivitäten | Direkter Zusammenhang mit der Begründung oder Erfüllung eines Vertrags; Erforderlichkeit für die Erfüllung der gesetzlichen Verpflichtungen der Klinik |
| Kontakt | Kommunikationsaktivitäten, Durchführung/Überwachung der Geschäftstätigkeit, Produktions- und Betriebsprozesse für Waren/Dienstleistungen, Marketingprozesse für Produkte/Dienstleistungen, Vertragsprozesse | Erforderlichkeit der Verarbeitung personenbezogener Daten der Vertragsparteien, sofern dies in direktem Zusammenhang mit der Begründung oder Erfüllung des Vertrags steht |
| Beruf, Sonstige Informationen | Durchführung/Überwachung der Geschäftstätigkeit, Kundenbeziehungsmanagement, Kundenzufriedenheitsaktivitäten, Speicherung und Archivierung | Erforderlichkeit der Verarbeitung für die berechtigten Interessen der Klinik, sofern die Grundrechte und Grundfreiheiten der betroffenen Person nicht beeinträchtigt werden |
| Gesundheitsinformationen | Durchführung/Überwachung der Geschäftstätigkeit, Sicherstellung der Geschäftskontinuität, gesetzeskonforme Durchführung der Aktivitäten, Verkaufsaktivitäten für Waren/Dienstleistungen, Speicherung und Archivierung | Direkter Zusammenhang mit der Begründung oder Erfüllung eines Vertrags; Ihre von Ihnen erteilte ausdrückliche Einwilligung |
Die Klinik achtet darauf, Ihre personenbezogenen Daten nach den Grundsätzen der „Erforderlichkeit der Kenntnis" und „Erforderlichkeit der Nutzung" zu verarbeiten, die notwendige Datenminimierung sicherzustellen und die erforderlichen technischen und administrativen Sicherheitsmaßnahmen zu treffen.
Ihre personenbezogenen Daten können zur Erfüllung der in diesem Text genannten Verarbeitungszwecke an folgende Gruppen im Inland oder – vorbehaltlich Ihrer ausdrücklichen Einwilligung – im Ausland übermittelt werden:
Im Rahmen der Gesetzgebung zum Schutz personenbezogener Daten:
Um Ihre Rechte in Bezug auf Ihre personenbezogenen Daten auszuüben, können Sie schriftlich an die Adresse ÇENGELKÖY MAH. PROF. DR. BEYNUN AKYAVAŞ CAD. A BLOK NR:33/AA ÜSKÜDAR oder per E-Mail mit sicherer elektronischer Signatur oder mobiler Signatur über Ihre registrierte E-Mail-Adresse an [email protected] einen Antrag stellen.
Die Klinik wird Ihren Antrag je nach Art so schnell wie möglich und spätestens innerhalb von dreißig Tagen kostenlos bearbeiten. Sollte der Vorgang jedoch zusätzliche Kosten verursachen, wird die vom Datenschutzrat festgelegte Gebühr erhoben.
Einwilligungserklärung: Ich willige ein, dass meine im „Patienten-Informationstext der Klinik" aufgeführten Gesundheitsinformationen von der Klinik im Einklang mit dem Umfang, den Grenzen und Zwecken des Patienten-Informationstextes verarbeitet und übermittelt werden, insbesondere zum Zweck der Durchführung/Überwachung der Geschäftstätigkeit, Sicherstellung der Geschäftskontinuität, gesetzeskonformen Durchführung der Aktivitäten und Verkaufsaktivitäten für Waren/Dienstleistungen.
Son güncelleme: 16 Ocak 2025
DentMetrik ("biz", "bize" veya "bizim") https://dentmetrik.com/ web sitesinde ("Hizmet") çerezler kullanmaktadır. Bu siteyi kullanarak çerezlerin kullanımına onay vermiş olursunuz. Bu Çerez Politikası; çerezlerin ne olduğunu, çerezleri nasıl kullandığımızı, iş ortağı olabileceğimiz üçüncü tarafların Hizmet üzerinde çerezleri nasıl kullanabileceğini, çerezlere ilişkin tercihlerinizi ve çerezler hakkında daha fazla bilgiyi açıklamaktadır.
Zorunlu çerezler, güvenli oturum açma veya onay tercihlerinizi ayarlama gibi bu sitenin temel özelliklerini etkinleştirmek için gereklidir. Bu çerezler kişisel olarak tanımlanabilir herhangi bir veri saklamaz.
| Çerez | Süre | Açıklama |
|---|---|---|
| crisp-client* | 6 ay | Crisp, web sitesindeki sohbet işlevi için bu çerezi ayarlar. |
| cookieyes-consent | 1 yıl | CookieYes, kullanıcıların onay tercihlerini hatırlamak için bu çerezi ayarlar; böylece sonraki ziyaretlerde tercihlerine uyulur. Site ziyaretçileri hakkında herhangi bir kişisel bilgi toplamaz veya saklamaz. |
Analiz çerezleri, ziyaretçilerin web sitesiyle nasıl etkileşimde bulunduğunu anlamak için kullanılır. Bu çerezler; ziyaretçi sayısı, hemen çıkma oranı, trafik kaynağı gibi metriklere ilişkin bilgi sağlar.
| Çerez | Süre | Açıklama |
|---|---|---|
| _ga | 1 yıl 1 ay 4 gün | Google Analytics, ziyaretçi, oturum ve kampanya verilerini hesaplamak ve sitenin analiz raporu için site kullanımını izlemek amacıyla bu çerezi ayarlar. Çerez bilgileri anonim olarak saklar ve benzersiz ziyaretçileri tanımak için rastgele oluşturulmuş bir numara atar. |
| _ga_* | 3 ay | Google Tag Manager, hizmetlerini kullanan web sitelerinin reklam verimliliğini denemek amacıyla bu çerezi ayarlar. |
| _ga_* | 1 yıl 1 ay 4 gün | Google Analytics, sayfa görüntülemelerini saklamak ve saymak için bu çerezi ayarlar. |
| _fbp | 3 ay | Facebook, web sitesini ziyaret ettikten sonra Facebook'ta veya Facebook reklamcılığı tarafından desteklenen bir dijital platformda reklam göstermek için bu çerezi ayarlar. |
Reklam çerezleri, daha önce ziyaret ettiğiniz sayfalara göre size özelleştirilmiş reklamlar sunmak ve reklam kampanyalarının etkinliğini analiz etmek için kullanılır.
| Çerez | Süre | Açıklama |
|---|---|---|
| test_cookie | 15 dakika | doubleclick.net, kullanıcının tarayıcısının çerezleri destekleyip desteklemediğini belirlemek için bu çerezi ayarlar. |
| IDE | 1 yıl 24 gün | Google DoubleClick IDE çerezleri, kullanıcının web sitesini nasıl kullandığına dair bilgi depolar ve kullanıcı profiline göre ilgili reklamları sunar. |
DentMetrik ("us", "we", or "our") uses cookies on the https://dentmetrik.com/ website (the "Service"). By using this site, you consent to the use of cookies. This Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| crisp-client* | 6 months | Crisp sets this cookie for chat on website. |
| cookieyes-consent | 1 year | CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
Analytics cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| _ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _ga_* | 3 months | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services. |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _fbp | 3 months | Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website. |
Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
| Cookie | Duration | Description |
|---|---|---|
| test_cookie | 15 minutes | doubleclick.net sets this cookie to determine if the user's browser supports cookies. |
| IDE | 1 year 24 days | Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. |
DentMetrik („uns", „wir" oder „unser") verwendet Cookies auf der Website https://dentmetrik.com/ (der „Dienst"). Durch die Nutzung dieser Website stimmen Sie der Verwendung von Cookies zu. Diese Cookie-Richtlinie erklärt, was Cookies sind, wie wir Cookies verwenden, wie Drittanbieter, mit denen wir zusammenarbeiten, Cookies im Dienst verwenden können, Ihre Wahlmöglichkeiten bezüglich Cookies und weitere Informationen über Cookies.
Notwendige Cookies sind erforderlich, um die grundlegenden Funktionen dieser Website zu ermöglichen, wie z. B. die sichere Anmeldung oder die Anpassung Ihrer Einwilligungseinstellungen. Diese Cookies speichern keine personenbezogenen Daten.
| Cookie | Dauer | Beschreibung |
|---|---|---|
| crisp-client* | 6 Monate | Crisp setzt dieses Cookie für die Chat-Funktion auf der Website. |
| cookieyes-consent | 1 Jahr | CookieYes setzt dieses Cookie, um die Einwilligungseinstellungen der Benutzer zu speichern, damit ihre Präferenzen bei nachfolgenden Besuchen berücksichtigt werden. Es werden keine persönlichen Daten der Website-Besucher erfasst oder gespeichert. |
Analyse-Cookies werden verwendet, um zu verstehen, wie Besucher mit der Website interagieren. Diese Cookies liefern Informationen zu Metriken wie Besucherzahl, Absprungrate, Verkehrsquelle usw.
| Cookie | Dauer | Beschreibung |
|---|---|---|
| _ga | 1 Jahr 1 Monat 4 Tage | Google Analytics setzt dieses Cookie, um Besucher-, Sitzungs- und Kampagnendaten zu berechnen und die Website-Nutzung für den Analysebericht zu verfolgen. Das Cookie speichert Informationen anonym und weist eine zufällig generierte Nummer zu, um eindeutige Besucher zu erkennen. |
| _ga_* | 3 Monate | Google Tag Manager setzt dieses Cookie, um die Werbeeffizienz von Websites zu testen, die ihre Dienste nutzen. |
| _ga_* | 1 Jahr 1 Monat 4 Tage | Google Analytics setzt dieses Cookie, um Seitenaufrufe zu speichern und zu zählen. |
| _fbp | 3 Monate | Facebook setzt dieses Cookie, um nach dem Besuch der Website Werbung auf Facebook oder auf einer von Facebook-Werbung betriebenen digitalen Plattform anzuzeigen. |
Werbe-Cookies werden verwendet, um Besuchern personalisierte Werbung basierend auf zuvor besuchten Seiten anzuzeigen und die Wirksamkeit von Werbekampagnen zu analysieren.
| Cookie | Dauer | Beschreibung |
|---|---|---|
| test_cookie | 15 Minuten | doubleclick.net setzt dieses Cookie, um festzustellen, ob der Browser des Benutzers Cookies unterstützt. |
| IDE | 1 Jahr 24 Tage | Google DoubleClick IDE-Cookies speichern Informationen darüber, wie der Benutzer die Website nutzt, um ihm gemäß seinem Benutzerprofil relevante Werbung anzuzeigen. |
Özel Dentmetrik Ağız ve Diş Sağlığı Polikliniği
Hasta Tedavi Şartları ve Garanti Politikası
İşbu Tedavi Koşulları ve Politikalar metni, ÇENGELKÖY MAH. PROF. DR. BEYNUN AKYAVAŞ CAD. NO:33/AA ÜSKÜDAR adresinde faaliyet gösteren DENTMETRİK SAĞLIK HİZMETLERİ LİMİTED ŞİRKETİ (bundan sonra "Klinik" olarak anılacaktır) tarafından sunulan ağız ve diş sağlığı hizmetlerine ilişkin koşulları, hasta sorumluluklarını, garanti politikasını ve tedavi sürecine dair hak ve yükümlülükleri düzenlemektedir.
Bu metin kapsamında yer alan tedavi hizmetleri şunlardır:
Klinik, tedaviye başlamadan önce hastayı tedavi planı, olası riskler, alternatif yöntemler ve tahmini maliyet hakkında bilgilendirir. Hasta, tedavi planını onayladığına dair yazılı veya elektronik onay verir. Tedaviye başlanması, hastanın bu koşulları kabul ettiği anlamına gelir.
Tedavi süresince ortaya çıkabilecek beklenmedik durumlar (ek tedavi gereksinimi, tedavi planında değişiklik vb.) hastaya derhal bildirilir ve hastanın onayı alınmadan ek işlem yapılmaz.
Tedavinin başarısı büyük ölçüde hasta uyumuna bağlıdır. Hasta aşağıdaki yükümlülükleri kabul eder:
İmplant kaynaklı komplikasyonlarda (implant kaybı, osseointegrasyon başarısızlığı), tedavi tarihinden itibaren 2 yıl içinde başvurulması kaydıyla, aynı bölgeye yeniden implant uygulaması ücretsiz olarak gerçekleştirilir. İmplant üst yapıları (kron, köprü) için garanti süresi 2 yıldır.
Protetik restorasyonlarda malzeme veya teknik kaynaklı sorunlar (kırılma, dökülme, uyumsuzluk) için garanti süresi teslim tarihinden itibaren 2 yıldır. Bu süre içinde ücretsiz onarım veya yeniden yapım sağlanır.
Kanal tedavisi uygulanan dişlerde, tedaviden kaynaklanan bir sorun tespit edilmesi halinde, tedavi tarihinden itibaren 1 yıl içinde başvurulması kaydıyla yeniden tedavi ücretsiz olarak yapılır.
Dolgu tedavilerinde, dolgunun düşmesi veya kırılması durumunda, uygulama tarihinden itibaren 1 yıl içinde başvurulması kaydıyla ücretsiz yenileme yapılır.
Ortodontik tedavilerde, tedavi planına uyulması ve kontrol randevularına düzenli gelinmesi koşuluyla, planlanan tedavi hedefine ulaşılana kadar tedavi sürdürülür. Hastanın randevularına gelmemesi veya aparey kullanım talimatlarına uymaması durumunda tedavi sonuçları garanti kapsamı dışında kalır.
Aşağıdaki durumlarda tedavi garantisi geçerli değildir:
Klinik, randevu sistemiyle çalışmaktadır. Hastalarımızdan aşağıdaki kurallara uyması beklenmektedir:
Tedavi ücretleri, tedavi planının onaylanmasının ardından hastaya bildirilir. Klinik aşağıdaki ödeme yöntemlerini kabul etmektedir:
Uzun süreli tedavilerde aşamalı ödeme planı uygulanabilir. Tedaviye başlanabilmesi için belirlenen başlangıç ödemesinin yapılmış olması gerekmektedir. Tedavi yarıda bırakılması halinde, o tarihe kadar gerçekleştirilen işlemlerin ücreti tam olarak tahsil edilir.
Klinik ve hekimleri, tıbbi standartlara ve güncel diş hekimliği protokollerine uygun olarak tedavi hizmeti sunmaktadır. Her klinik prosedür belirli riskler taşımakta olup, tedavi sonuçları hastanın bireysel yapısına, sağlık durumuna ve tedaviye uyumuna göre farklılık gösterebilir. Belirli bir tedavi sonucu hedef niteliğinde olup garanti edilemez.
Klinik, mücbir sebep halleri (doğal afet, salgın hastalık, yasal düzenleme değişiklikleri vb.) nedeniyle hizmet sunumunda aksaklık yaşanması durumunda sorumlu tutulamaz.
Tedavi sürecinize ilişkin her türlü soru, öneri ve şikayetleriniz için aşağıdaki iletişim kanallarından bize ulaşabilirsiniz:
Adres: Çengelköy Mah. Prof. Dr. Beynun Akyavaş Cad. No:33/AA, 34680 Üsküdar/İstanbul
Telefon: +90 216 766 41 00 / +90 532 376 87 65
E-posta: [email protected]
İşbu Tedavi Koşulları ve Politikalar metni, Klinik tarafından gerekli görüldüğünde güncellenebilir. Güncel metin her zaman Klinik'in internet sitesinde ve fiziki ortamında mevcuttur. Tedaviye başlanması, hastanın bu koşulları okuduğu ve kabul ettiği anlamına gelir.
This Treatment Terms and Policies document regulates the conditions regarding oral and dental health services provided by DENTMETRİK SAĞLIK HİZMETLERİ LİMİTED ŞİRKETİ (hereinafter referred to as the "Clinic"), operating at ÇENGELKÖY MAH. PROF. DR. BEYNUN AKYAVAŞ CAD. NO:33/AA ÜSKÜDAR, including patient responsibilities, warranty policy, and rights and obligations pertaining to the treatment process.
The treatment services covered under this document are:
The Clinic informs the patient about the treatment plan, potential risks, alternative methods, and estimated costs before commencing treatment. The patient provides written or electronic consent confirming their approval of the treatment plan. The commencement of treatment constitutes acceptance of these terms.
Unexpected situations that may arise during treatment (need for additional treatment, changes to the treatment plan, etc.) are immediately communicated to the patient, and no additional procedures are performed without the patient's consent.
The success of treatment depends largely on patient compliance. The patient agrees to the following obligations:
In cases of implant-related complications (implant loss, osseointegration failure), re-implantation in the same area is performed free of charge, provided the patient applies within 2 years of the treatment date. The warranty period for implant superstructures (crowns, bridges) is 2 years.
The warranty period for material or technical issues (fracture, debonding, mismatch) in prosthetic restorations is 2 years from the date of delivery. Free repair or remake is provided within this period.
If a treatment-related issue is identified in teeth that have undergone root canal treatment, retreatment is performed free of charge, provided the patient applies within 1 year of the treatment date.
In cases where a filling falls out or fractures, free replacement is provided, provided the patient applies within 1 year of the application date.
For orthodontic treatments, treatment continues until the planned treatment goals are achieved, provided the treatment plan is followed and follow-up appointments are attended regularly. Treatment outcomes are excluded from warranty coverage if the patient fails to attend appointments or does not comply with appliance usage instructions.
The treatment warranty does not apply in the following situations:
The Clinic operates on an appointment basis. Patients are expected to adhere to the following rules:
Treatment fees are communicated to the patient upon approval of the treatment plan. The Clinic accepts the following payment methods:
Instalment payment plans may be applied for long-term treatments. The designated initial payment must be completed before treatment can commence. In the event that treatment is discontinued, the full fee for procedures performed up to that date will be charged.
The Clinic and its dentists provide treatment services in accordance with medical standards and current dental protocols. Every clinical procedure carries certain risks, and treatment outcomes may vary depending on the patient's individual constitution, health condition, and compliance with treatment. A specific treatment outcome is a target and cannot be guaranteed.
The Clinic cannot be held liable for disruptions in service delivery due to force majeure events (natural disasters, epidemics, changes in legal regulations, etc.).
For any questions, suggestions, or complaints regarding your treatment process, you may reach us through the following contact channels:
Address: Çengelköy Mah. Prof. Dr. Beynun Akyavaş Cad. No:33/AA, 34680 Üsküdar/İstanbul
Phone: +90 216 766 41 00 / +90 532 376 87 65
Email: [email protected]
This Treatment Terms and Policies document may be updated by the Clinic when deemed necessary. The current version is always available on the Clinic's website and at its physical premises. The commencement of treatment constitutes the patient's acknowledgment and acceptance of these terms.
Dieses Dokument zu Behandlungsbedingungen und Richtlinien regelt die Bedingungen für die von der DENTMETRİK SAĞLIK HİZMETLERİ LİMİTED ŞİRKETİ (im Folgenden „Klinik" genannt), ansässig unter ÇENGELKÖY MAH. PROF. DR. BEYNUN AKYAVAŞ CAD. NR:33/AA ÜSKÜDAR, erbrachten Mund- und Zahngesundheitsleistungen, einschließlich der Patientenverantwortlichkeiten, der Garantierichtlinie sowie der Rechte und Pflichten im Zusammenhang mit dem Behandlungsprozess.
Die unter diesem Dokument abgedeckten Behandlungsleistungen sind:
Die Klinik informiert den Patienten vor Behandlungsbeginn über den Behandlungsplan, mögliche Risiken, alternative Methoden und die geschätzten Kosten. Der Patient erteilt seine schriftliche oder elektronische Zustimmung zum Behandlungsplan. Der Behandlungsbeginn gilt als Annahme dieser Bedingungen.
Unerwartete Situationen, die während der Behandlung auftreten können (Notwendigkeit einer Zusatzbehandlung, Änderungen am Behandlungsplan usw.), werden dem Patienten unverzüglich mitgeteilt, und ohne die Zustimmung des Patienten werden keine zusätzlichen Eingriffe vorgenommen.
Der Behandlungserfolg hängt maßgeblich von der Mitwirkung des Patienten ab. Der Patient erklärt sich mit folgenden Pflichten einverstanden:
Bei implantatbedingten Komplikationen (Implantatverlust, Versagen der Osseointegration) wird die erneute Implantation im selben Bereich kostenlos durchgeführt, sofern der Patient sich innerhalb von 2 Jahren nach dem Behandlungsdatum meldet. Die Garantiezeit für Implantat-Suprastrukturen (Kronen, Brücken) beträgt 2 Jahre.
Die Garantiezeit für material- oder technikbedingte Probleme (Bruch, Ablösung, Passungenauigkeit) bei prothetischen Restaurationen beträgt 2 Jahre ab dem Lieferdatum. Innerhalb dieses Zeitraums wird eine kostenlose Reparatur oder Neuanfertigung gewährleistet.
Wird bei wurzelkanalbehandelten Zähnen ein behandlungsbedingtes Problem festgestellt, wird die Nachbehandlung kostenlos durchgeführt, sofern der Patient sich innerhalb von 1 Jahr nach dem Behandlungsdatum meldet.
Bei Herausfallen oder Bruch einer Füllung wird ein kostenloser Ersatz gewährt, sofern der Patient sich innerhalb von 1 Jahr nach dem Anwendungsdatum meldet.
Bei kieferorthopädischen Behandlungen wird die Behandlung bis zum Erreichen der geplanten Behandlungsziele fortgesetzt, sofern der Behandlungsplan eingehalten und die Kontrolltermine regelmäßig wahrgenommen werden. Behandlungsergebnisse sind von der Garantie ausgeschlossen, wenn der Patient Termine versäumt oder die Gebrauchsanweisungen für Apparaturen nicht befolgt.
Die Behandlungsgarantie gilt nicht in folgenden Situationen:
Die Klinik arbeitet auf Terminbasis. Von unseren Patienten wird die Einhaltung folgender Regeln erwartet:
Die Behandlungskosten werden dem Patienten nach Genehmigung des Behandlungsplans mitgeteilt. Die Klinik akzeptiert folgende Zahlungsmethoden:
Für Langzeitbehandlungen können Ratenzahlungspläne angeboten werden. Die festgelegte Anfangszahlung muss vor Behandlungsbeginn geleistet werden. Im Falle eines Behandlungsabbruchs wird die volle Gebühr für bis zu diesem Zeitpunkt durchgeführte Eingriffe berechnet.
Die Klinik und ihre Zahnärzte erbringen Behandlungsleistungen gemäß medizinischen Standards und aktuellen zahnmedizinischen Protokollen. Jeder klinische Eingriff birgt bestimmte Risiken, und die Behandlungsergebnisse können je nach individueller Konstitution, Gesundheitszustand und Behandlungscompliance des Patienten variieren. Ein bestimmtes Behandlungsergebnis ist ein Ziel und kann nicht garantiert werden.
Die Klinik kann nicht für Unterbrechungen der Leistungserbringung aufgrund höherer Gewalt (Naturkatastrophen, Epidemien, Änderungen der Rechtsvorschriften usw.) haftbar gemacht werden.
Für alle Fragen, Anregungen oder Beschwerden zu Ihrem Behandlungsprozess erreichen Sie uns über folgende Kontaktkanäle:
Adresse: Çengelköy Mah. Prof. Dr. Beynun Akyavaş Cad. Nr:33/AA, 34680 Üsküdar/İstanbul
Telefon: +90 216 766 41 00 / +90 532 376 87 65
E-Mail: [email protected]
Dieses Dokument zu Behandlungsbedingungen und Richtlinien kann von der Klinik bei Bedarf aktualisiert werden. Die aktuelle Fassung ist stets auf der Website der Klinik und in deren Räumlichkeiten verfügbar. Der Behandlungsbeginn gilt als Kenntnisnahme und Akzeptanz dieser Bedingungen durch den Patienten.
Send us a message
+90 (216) 766 41 00